IT and Network Support

Accela/ACI provides IT consulting, network solutions, and computer repair and maintenance. Remote and onsite support for desktops, laptops, and networks can be provided for large or small organizations on an as needed basis or as a long term IT partnership. Accela/ACI can help with: 

  • Consultation, strategy, and infrastructure design.
  • Desktop, laptop, and mobile setup and software installation.
  • Firewalls, routers, and virus and malware protection.
  • Networking for everything from printers to servers.
  • Server installation, integration, consolidation, monitoring, virtualization, and hosting.
  • IT continuity planning, data backup, and disaster recovery.
  • Ongoing hardware support and troubleshooting.

Our qualified computer and network technicians will work with you to analyze your IT needs, develop solutions, and implement a strategy based on your requirements and budget.Our goal is to be your trusted technology partner. We strive to do this by committing to superior service, leveraging new technologies, and developing strong relationships with our clients.

 

Consulting and Strategy

Accela/ACI is your one stop source for all of your information technology goals. From planning to implementation, our professional consultants can assist you in developing an organization wide IT plan or help you expand your current infrastructure. These services include: 

  • Analyzing and planning for your IT and network infrastructure from mobile to desktops to servers.
  • Developing disaster preparedness and recovery strategies.
  • Assessing security and providing recommendations on best practices and systems.
  • Vetting hardware and software solutions and making recommendations based on performance and budget

Computer Repair and Support

Accela/ACI can provide remote computer support via phone, email, and remote desktop. We provide onsite IT services in the New River Valley and surrounding areas. Our computer tech experts will provide onsite repair and recovery including:

  • Diagnostics and troubleshooting for PCs, Macs, mobile devices, printers, and network issues.
  • Hardware deployment, installation, and setup from full systems to individual components such as networks cards, memory, hard drives, media drives, video cards, or whatever is needed.
  • Software installs, uninstalls, and setup.
  • Virus and malware scans and system recovery.

Accela/ACI offers enterprise IT services and support leveraging our staff of IT professionals with years of experience. We do long term partnerships and ongoing scheduled maintenance. We work with you until your computer and networking problems are solved, on a small or large scale.

Server and Network Solutions

Accela/ACI possesses the expertise to successfully design, implement and maintain your organizations enterprise infrastructure. Our certified network administrators can assist you with all stages of network and server systems including:

  • Network planning, design, and architecture.
  • Network installation and performance tuning.
  • Cabling, switch, and router installation.
  • Server installation, virtualization, and/or remote hosting.
  • Disaster preparedness and recovery with redundant systems, scheduled backups, and remote replication.
  • Security measures assessment and implementation.
  • Ongoing maintenance including server integration, migrations, and upgrades.

 Accela/ACI trained technicians will work with you to find the best solution for your enterprise requirements either on-premise or in the cloud.

Accela/ACI supports a variety of technologies.

  • Windows Server
  • Linux (Red Hat and other versions)
  • VMware
  • Apache
  • PHP
  • SharePoint
  • MySQL
  • MS SQL
  • DB2